Providence will lean on technology to help recover from the financial damage the COVID-19 pandemic wrought on the Renton, Wash.-based health system, according to it management team speaking at the J.P. Morgan Healthcare Conference.
At the end of Providence’s most recent third quarter on Sept. 30, the health system recorded a $214 million operating loss, with a decline in patient admissions and increase in labor costs impacting its 54 hospitals and more than 1,000 medical clinics.
Over the next two years, interim Chief Financial Officer Greg Hoffman said the health system plans to close its six data centers—it closed one in 2020—as well as migrate its entire health system to a single Epic electronic health record and enterprise resource planning back-office tool.
By centralizing this information, Hoffman also aims to automate back-office systems and use machine learning to monitor provider schedules to reduce burnout. Providence has already started using predictive