Windfall spins out intelligence-driven affected person scheduler

Not-for-profit Catholic well being system Windfall is spinning off its in-house expertise for affected person scheduling, and has already scored a number of well being programs as new consumer after its newest funding spherical.

Windfall’s instrument, referred to as DexCare, can be utilized by a number of well being programs, together with Group Well being Community, Froedtert Well being and Houston Methodist. DexCare is akin to an air traffic-controller algorithm utilized by current and potential sufferers to get the quickest and most acceptable well being providers wanted.

The digital care working system was initially constructed by Windfall to handle ambulatory care, and the hospital system stated DexCare has supplied a brand new stream of sufferers, 30% who’re new to Windfall and 73% who’ve industrial insurance coverage.

To make use of the instrument, a client would enter a number of elements, like their well being difficulty, the acuity stage and desire of digital care or going to a brick-and-mortar location. DexCare then spits out suggestions on telehealth in comparison with in individual, the perfect supplier based mostly on well being wants and the soonest obtainable appointment. It additionally offers registers the affected person, manages insurance coverage funds and is linked to the system’s digital medical data.

The instrument acquired $20 million in an oversubscribed sequence A funding spherical. The brand new funding spherical consists of investments from Frist Cressey Ventures, Kaiser Permanente Ventures, SpringRock Ventures and Windfall Ventures, and DexCare is now its personal separate firm.

“Like many hospital programs, COVID triggered an elevated demand for digital care choices … so for us, our digital infrastructure needed to facilitate that richness,” stated Dr. Sarah Pletcher, vice chairman and government medical director of digital care at Houston Methodist. “DexCare affords us a ‘wrapper’ that pulls sufferers and shoppers into the environment with ease.”

Former Windfall entrepreneurs-in-residence Derek Streat and Sean O’Connor had been named CEO and chief industrial officer. Lynne Chou O’Keefe, the founder and managing associate of Outline Ventures, and Aaron Martin, government vice chairman and chief digital officer at Windfall, will be a part of DexCare’s board of administrators.

Dexcare is the third expertise incubated by the Windfall Digital Innovation Group. The primary was Xealth, which works with suppliers to prescribe and monitor digital well being content material and apps and was spun out in 2017. The second was Circle in 2018, a girls’s well being expertise firm.

The Sequence A funding of DexCare is the newest in a wave of digital well being innovation by suppliers and others within the healthcare house. As an illustration, between 2011 and 2020 $39.5 billion in investments went to digital well being startups, with 40% of funds raised in 2018 and 2019.



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